Refund policy

Return and Refund Policy

We have a 30-day return policy. You have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be unused, uninstalled, and in the same condition in which you received it. It must include all original parts, accessories, manuals, packaging, and proof of purchase.

To request a return, contact Antchamidoug Corp., operating as Shop With Ant, at steve@frontline.net or 845-269-1904 before sending any merchandise. Returns sent without prior authorization may not be accepted.

Approved returns must be sent to:

Antchamidoug Corp.
15172 Alsask Cir
Port Charlotte, FL 33981-3179
United States

Please do not send a return until you have received return instructions from us.

Return Shipping

For returns based on customer preference, ordering error, or another reason not caused by us, the customer is responsible for return shipping costs.

If an item is defective, damaged upon delivery, or incorrect, contact us promptly. If we determine that the return resulted from our error or from a defective or damaged item, we will provide return instructions and, when appropriate, a prepaid return label.

Original shipping charges are nonrefundable unless the return results from our error.

Damages and Order Problems

Please inspect your order when it arrives. Contact us promptly if an item is defective, damaged, missing parts, or if you received the wrong product. We may request photographs, packaging information, serial numbers, or other information needed to evaluate the issue.

Nonreturnable Items

We cannot accept returns of:

• Items that have been used, installed, altered, damaged, or modified after delivery.
• Items missing original parts, accessories, manuals, or packaging.
• Gift cards.
• Personalized or custom-made products.
• Products identified as final sale.
• Hazardous materials or products that cannot legally or safely be returned through ordinary shipping channels.

Returns involving lithium-ion batteries or other regulated products must comply with applicable carrier requirements and may require special instructions.

Please contact us if you have questions about whether a particular product is eligible for return.

Exchanges

The fastest way to receive a replacement product is to request a return of the original item and, after the return is approved, place a separate order for the replacement.

Refunds

We will notify you after we receive and inspect your return and advise whether the refund has been approved.

If approved, the refund will be issued to your original payment method. Please allow up to 10 business days after approval for the refund to appear, depending on your bank or credit-card provider.

We may deduct from the refund any loss in value caused by missing parts, damage, use, installation, or failure to return the product in its original condition, to the extent permitted by law.

If more than 15 business days have passed since we approved your refund, contact us at steve@frontline.net or 845-269-1904.